SHIPPING & RETURNS
Shipping Policy
Processing Times
Orders are typically processed and shipped within 1–2 business days. During product releases or high‑volume periods, processing may take slightly longer, but we always work to get your order out as quickly as possible.
Shipping Location
All orders ship from Tacoma, Washington, serving collectors across the Pacific Northwest and the rest of the United States.
Packaging & Protection
We package every order with care:
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Singles ship in sleeves and top loaders or card savers
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Sealed products are padded and boxed securely
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High‑value items receive additional protection
Our goal is to make sure your cards arrive in the same condition they left our hands.
Shipping Methods
We use USPS and UPS depending on the order type and destination. Tracking information is provided for all shipments.
Preorders
Preorder items ship on or shortly after the official release date. If a manufacturer or distributor delay occurs, we’ll update customers as soon as we receive new information.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, contact us right away. We’ll work with you and the carrier to find a solution.
Return & Exchange Policy
All Sales Are Final
Because trading cards are collectible items with fluctuating market values, all sales are final. We do not accept returns or exchanges on singles, sealed products, or accessories.
Order Issues
If there is a problem with your order — such as receiving the wrong item, missing items, or a condition issue that doesn’t match the product description — contact us within 48 hours of delivery. We’ll review the issue and make it right.
Preorder Cancellations
Preorders may be canceled before the product’s release date unless otherwise stated. Once the product has released or begun processing for shipment, cancellations are no longer available.
Damaged Items
If an item arrives damaged due to shipping, please provide photos of the packaging and product. We’ll work with you to determine the best resolution.